Q & A

About disinfection bottles

Q. How much disinfectant can be put in?

A. The capacity of the bottle itself is 400 ml.

Disinfectants are sold at drug stores and the Internet, so please refill them before use.

Q. Can I refill any disinfectant?

A. Please use a smooth liquid disinfectant.

The gel-like disinfectant tends to harden at the nozzle, which may cause the pump to malfunction.

Q. Is it okay to remove the head of the pump and refill it?

A. Although it is possible, we do not recommend it because there is a risk of spilling the disinfectant during refilling.

Please refer to the "How to refill alcohol disinfectant" page.

Refill method / For owl series

 

Refill method / Maneki Neko series

Q. What should I do if the pump part is broken?

A. We have replacement parts available, so please order from the inquiry form.

 

About disinfection bottles

Q. Do you enter how much disinfectant?

Capacity of A. Bottle itself is 400ml.

Disinfectants are sold at drug stores and the Internet, so please refill them before use.

Q. Is it possible to refill with soil'm a disinfectant solution?

A. Disinfectant, please use the liquid form of the things that you are free-flowing.

The gel-like disinfectant tends to harden at the nozzle, which may cause the pump to malfunction.

Q. Is it okay to refill remove the head portion of the pump work?

A. There is a possible, but it does not have there is a fear that spilled a disinfectant solution recommended is the time of refill.

Please refer to the "How to refill alcohol disinfectant" page.

Refill method / For owl series

 

Refill method / Maneki Neko series

Q. When the pump part is broken, how do I?

So we offer the parts of A. Replacement, please order from the inquiry form.

About the case body

Q. When I refilled, I lost the removed parts. Can I get a replacement part?

A. Yes . It is possible. Please order from the inquiry form.

Q. When refilling, the connecting parts do not come off, what should I do?

A. If it is new, it may be difficult to remove the connecting parts because it is not loose.

Hold the main body firmly and try to remove it by pulling it out.

Q. The item I received was broken. Can I return or refund it?

A. We apologize for the inconvenience.

If you contact us using the inquiry form, we will respond appropriately.

Q. The removable body part is loose. Is it a defective product?

A. Since the material used is MDF, some shrinkage may occur due to factors such as drying. We will respond if there is extreme looseness or warpage, so please contact us from the inquiry form for details such as the condition of the product.

If you have any other questions, please feel free to contact us.

Please contact us from the inquiry form.

 

About the case body

Q. During the refill, I lost the removed parts. Can I get a replacement part?

A. Yes. It is possible. Please order from the inquiry form.

Q. During the refill, but the connecting parts I do not come off, what should I do?

A. If it is a new article of the state, there are times when it is difficult to remove the connecting parts because there is no slack.

Hold the main body firmly and try to remove it by pulling it out.

Q. The item I received was broken. Can I return or refund it?

A. I feel very sorry and we apologize for the inconvenience.

If you contact us using the inquiry form, we will respond appropriately.

Q. Removable Although the body of the part you loose, do you a defective product?

A. In order not to material you want to use the wood of MDF, the case that some of the contraction due to factors such as the drying occurs is

There or be. Extreme when such as loose or warp can be seen than I will support, such as the condition of the item

Please contact us from the inquiry form for details.

When there is its complement any questions, please contact than feel free to contact us form.